The Care Central is located in the main building of the foundation at Sta. Maria 17. All your questions regarding home care, both physically and socially, can be asked at the Care Central where your application is processed. You can visit the Care Central for information about home care or to submit a complaint. This information may focus on care provision, care access, provision of nursing aids and transport.

For a care request you will need:

Private insurance

• Doctor's letter.
• Valid identity card.
• Valid insurance card or warranty letter.
• Authorization which states the medical diagnosis.
• Hospital discharge or transfer letter (if available)

 BVZ (Svb)

• Doctor's letter.
• Valid identity card.
• Authorization which states the medical diagnosis.
• Resignation or transfer letter (if available)

 Are you interested in home care for you or your family member? Please contact us without obligation for all your care requests.

Client Administration

Sta. Maria 17

Tel: (+5999) 888 8889 / 868 2344 ext 151

The Client Administration is open from Monday to Friday between 7:30 a.m. and 5:00 p.m. After 5:00 p.m., at weekends and on public holidays, our organization remains available for emergencies on the telephone number (+5999) 660 9331 and 510 3661.

Your application for Parent and Child Care from the health centers is processed through the health center  Sta. Maria on the telephone number (+5999) 868 2344 extension 129.